Support Services

Partner Support – chat, email, or call us at 877-465-2496 

  • Monday – Friday from 6:00am - 8:00pm PST  

  • Weekends, Saturday – Sunday from 8:00am - 4:00pm PST 

Credit and Title inquiries – 833-830-0475, and select Option 2 

  • Monday – Friday from 9:00am - 5:00pm EST  

Homeowner Welcome Calls - 833-830-0475, and select Option 1  

  • Available 7 days a week from 6:00am - 8:00pm PST 

Homeowner Support – chat, email, or call us at 877-425-5201  

  • Option 1: Billing and account management: Weekdays 5:00am – 5:00pm PST 

  • Option 2: System issues and maintenance: Weekdays 7:00am – 5:00pm PST 

  • Option 3: All other requests: 7 days a week 6:00am – 8:00pm PST 

Homeowners can also access the MyEverBright web portal to manage monthly payments, view their system details and EverBright agreement, or contact support.